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Recorded Statements
We
obtain statements after hours and on weekends! Thorough
recorded statements are provided including in-depth follow-up
questioning designed to obtain all information necessary to
determine coverage and liability. Go
here for sample
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Vehicle
Photos
We provide professional
photos in 35mm or digital format. You will receive a fast
turnaround with e-mail notification that your order is being
shipped. With the digital format, your E-mail also includes an
attachment of several of the most critical shots.
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Scene
Investigations
Scene investigations are
completed to your specifications. State of the art digital
software is used to clearly depict the scene by producing
a diagram that is easy to read. Photos and Measurements
included. Light sequences are available also. Video available.
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Medical
Record Retrieval
We retrieve records from
any hospital or professional office in the Austin area.
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Mediation
Attendance
If you can't be
there, we'll go for you. We have 15 years of bodily injury claim
handling experience and we'll be your eyes and ears.
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Police
Reports
We
retrieve Police Reports from Stations near Austin on Tuesdays
and Thursdays
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Face
to Face Contact
Serious
injuries and special circumstances require more than phone
contact alone. We'll meet the claimant in person, obtain a
medical authorization, an injury profile and discuss claim
expectations.
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After
Hours Contacts
Reduce
severity and increase customer satisfaction by allowing us make
after hours contact with those hard to reach insureds and
claimants.
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Witness
Canvass
We'll call on
homes and businesses at accident scene to help you locate
witnesses.
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Police
Officer Interviews
If
you are having difficulty speaking with an officer, we will
contact him to obtain critical accident information.
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Notification/Door-Knocker
We
will go to home of the insured, claimant or witness you are
having difficulty contacting and place your information at their
door asking them to contact you.
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Special
Requests
Each
claim is unique and Weatherly Claim Services is prepared to help
you complete any special claim handling requirements that may
arise. We are available on an hourly basis to support you as
needed.
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